Visit East of England logo

Official Partner of Visit East of England

VisitEngland logo

Official Partner of VisitEngland


At Visit Ely we are committed to helping everyone enjoy their time spent in the City and to offer assistance in any way possible. If you have any queries regarding access to information, or attractions or accommodation please do contact us and we will do our best to assist.

Disabled Parking Spaces

For more information about disabled parking, please visit the District Council’s website, where you will find car park maps and detailed information about parking times/restrictions.


Dial-a-Ride services are like a flexible bus service, using fully accessible minibuses and picking up passengers at their own homes. To use a dial a ride scheme you need to pay a modest annual membership fee and book your place at least two days in advance of when you want to travel. There are three Dial-a-Ride schemes in the district. Concessionary bus pass holders pay half fare on all three services.

To find out more about using this service, please go to the community transport information on the District Council’s website.

Disabled Toilet Facilities in Ely

The following Council toilets provide access for visitors in wheelchairs. All are part of the RADAR Key scheme. RADAR Keys can be purchased from Ely Tourist Information Centre priced at £3.50.

Disabled toilets in Ely are available at:

  • Barton Road
  • Ship Lane
  • Cloisters Shopping Centre

Disabled facilities are also available in Soham, Wicken and Littleport.

To find out more about toilet facilities in Ely, visit the District Council’s website, where you will find out detailed information and location maps.


Visit Ely is proud to work with Accessable (Formerly DisabledGo) to provide a detailed and centralised hub for information about local businesses, attractions and amenities.

For full details, including our own Accessibility report, please visit their website

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The Visit Ely Team